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KMID : 1031020190250020002
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Quality Improvement in Health Care
2019 Volume.25 No. 2 p.2 ~ p.15
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Experiences in Patient Safety Education of Patient Safety Officer Using Focus Group Interview
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Kim Yoon-Sook
Kim Moon-Sook
Hwang Jee-In
Kim Hye-Ran
Kim Hyun-Ah
Kim Hyuo-Sun
Chun Ja-Hye
Kwack Mi-Jeong
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Abstract
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Purpose: The purpose of this study is to provide basic data for the development of the most appropriate and effective educational materials for patients and their caregivers through the educational experiences of patient safety officer.
Methods: This study is a qualitative analysis that involves using the focus group interview to understand the patient safety education experience of the patient safety officer.
Results: The patient safety education experience of the patient safety officer is divided into four topics: (1) patient safety education content (2) patient safety education method (3) patient safety education status (4) activation and improvement of patient safety education. Additionally, the study incorporated twelve subtopics: (a) falls (b) speak up (c) patient safety campaign (d) patient safety rounding and a one on one training (e) education through medical staff (f) education using broadcast, video, post, among others (g) a lot of education in patient (h) patients not interested in patient safety education (i) patient safety education is less effective (j) human and medical expenses support (k) provision of standardized educational materials (l) patient safety culture for patient participation.
Conclusions: This study indicate that education for patients and the caregivers should be inclusive and protective of stakeholders from the risks involved in patient safety events. The experience of patient safety officer is necessary for patient safety education for both patients and the caregivers since it is the source of basic data for the future development of patient safety education.
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KEYWORD
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Patient safety education, Patient, Caregiver, Patient safety officer
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